Shipping costs are non-refundable.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: 5405 E Village Rd #8173, Long Beach, CA 90808-9995 If you’ve done all of this and you still have not received your refund yet, please send me a message.Īpproved refunds for sale items will be refunded at the sale price paid.
There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. I will also notify you of the approval or rejection of your refund. Once your return is received and inspected, I will send you an message to notify you that I have received your returned item. There are certain situations where only partial refunds are granted:Īny item not in its original condition, is damaged or missing parts for reasons not due to our error.Īny item that is returned more than 30 days after delivery. To complete your return, I require a receipt or proof of purchase. It must also be in the original packaging, including bubble wrap, to protect it during the return shipment. I take great pride in the craftsmanship and quality of my work and want you to enjoy your item as much as I enjoy making it! I am confident that you'll love your product! If you receive your order and are not 100% satisfied with your purchase, please contact me to coordinate a return and issue a refund or replacement, no questions asked! To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Have your own quote? Get your Custom Floating Quote here:Īll designs © Copyright The Burnt Branch 2017.Īny and all infringements of design shall be directed to The Burnt Branch legal counsel for immediate action.
By default black text is used, however, different colors can be used, including white.Available with either a clear table-top stand (no frame) or framed in an elegant black or white frame.The printed portion of the artwork is visible and the rest is see-through. All Floating Quotes are printed on clear acrylic using durable UV ink.Multiple item orders plant multiple trees! Together we will plant one tree for every frame or sign purchased. The Burnt Branch has teamed up with One Tree Planted, a 501(c)(3) nonprofit dedicated to global reforestation.
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